Privacy Policy
This Privacy Policy applies to boriklabs.com and BorikLabs products and services.
1. Information we collect
BorikLabs collects only the personal information described below.
We use privacy-focused website analytics to understand aggregate website traffic and performance. This includes information such as page views, referring sources, approximate country, device type, browser, operating system, and performance metrics.
Our website analytics do not use cookies, identify individual visitors, or track visitors across websites. We do not use advertising trackers.
Our hosting provider may temporarily process standard request information such as your IP address, app or browser details, and request time. Operator's update check sends the app version and the same standard request information. License and trial verification also sends your license key and an installation identifier. We do not use this information for analytics or advertising.
2. How we use information
We use personal information to provide, secure, and support BorikLabs products and services, manage licenses, process purchases and refunds, prevent misuse, and meet legal obligations.
3. Operator: your device and your AI
Operator stores its settings, chat history, generated code, and API keys locally on your device. BorikLabs does not receive your API keys, CLI credentials, project files, source footage, or final renders.
When you use Operator's AI features, your prompt and selected project context are sent only to the AI provider or supported local client you choose. This may include composition settings, layer names, expressions, preview frames, and files you attach. BorikLabs does not receive this information. It is handled under the privacy policy and terms of the service you choose.
If you use Operator Connect, project information requested by the connected app — currently Claude Desktop — is sent through your account with that provider. BorikLabs does not receive it.
4. Purchases and licensing
When you purchase a BorikLabs product, payment is processed by the provider shown at checkout. Operator purchases are currently processed by Polar. BorikLabs does not receive or store your full payment-card details. We keep the purchase and license records needed to provide, verify, and support your license.
5. Support and optional feedback
If you contact support or send optional feedback from inside Operator, we receive your message, your email if you provide one, and basic context such as the Operator and After Effects version and your operating system. We use this to respond, troubleshoot issues, and improve our products and services.
6. How we share information
We do not sell or rent personal information, or share it for marketing. We disclose it only as needed to operate and support BorikLabs products and services, or as required by law.
7. Service providers
BorikLabs uses service providers for website delivery, payments, licensing, and support. They process information as needed to provide those services and may do so in countries other than the one where you live.
8. Data retention
We keep purchase and license records as long as needed to provide your license, process refunds, prevent misuse, and meet legal or accounting requirements. Support messages and optional feedback are kept only as long as reasonably needed.
9. Your choices
To request access to, correction of, or deletion of personal information BorikLabs holds about you, email support@boriklabs.com.
10. Children
BorikLabs products and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
11. Security
We take reasonable steps to protect the limited information we hold, but no system is perfectly secure.
12. Changes and contact
We may update this Privacy Policy; material changes will be posted here with a new date. Questions? Email support@boriklabs.com.